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Common Problems

I can't login to the members/customers section.

The buttons don't work. (Javascript disabled)

I keep seeing older versions of pages.

500 Error (Cookies not cleared)

I keep getting a "Security Alert" warning.

I keep getting a "Page cannot be displayed" error on the members and customer pages.

If your problem is not listed above, please contact our info centre with the following details:

  • Platform (e.g., Macintosh)
  • Operating System (e.g., Windows XP)
  • Browser (e.g., Netscape Navigator)
  • Along with any error code or section of the site where your problem occurred